Kaizen (at work)

The Kaizen method of continuous incremental improvements is an originally Japanese management concept for incremental (gradual, continuous) change (improvement). K. is actually a way of life philosophy, assuming that every aspect of our life deserves to be constantly improved. The Kaizen philosophy lies behind many Japanese management concepts such as Total Quality Control, Quality Control circles, small group activities, labor relations. Key elements of Kaizen are quality, effort, involvement of all employees, willingness to change, and communication.

Japanese companies distinguish between innovation (radical) and Kaizen (continuous). K. means literally: change (kai) to become good (zen).

The foundation of the Kaizen method consists of 5 founding elements:

1. teamwork,

2. personal discipline,

3. improved morale,

4. quality circles, and

5. suggestions for improvement.

Out of this foundation three key factors in K. arise:

- elimination of waste (muda) and inefficiency

- the Kaizen five-S framework for good housekeeping

1. Seiri - tidiness

2. Seiton - orderliness

3. Seiso - cleanliness

4. Seiketsu - standardized clean-up

5. Shitsuke - discipline